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Things to note- Book your visit within 60 days from purchase date- Visit date selected can be beyond the 60 days validity eg. Purchase voucher on 1 Jan 2022, Voucher available for booking till 1 March 2022, Selected entry use date can be after 1 March 2022- No amendment after date is selected- Voucher is non-refundable & no cancellation allowed How To Use- You will receive a confirmation email/SMS. Click on Redeem Here on your mobile device if you receive via email/click on the URL link in the text message if you receive via SMS- Click Please select visit date and click USE- The eTicket will be sent to you in PDF eTicket- Please present either mobile or printed voucher for ticket redemption at Jewel Changi Airport Level 1 Concierge Important Notes- Experience the thrill of being weightless as you leap about a giant net that stretches 250 metres long above the Canopy Park.- Advisory Please note that the peak hours for Canopy Park and the attractions are from 1.00PM – 4.00PM. Extend Voucher Validity and Refund Policy1. Extend voucher validity anytime: Contact our customer service to extend voucher validityExtension only allowed on gift voucher, not the attraction validity Extension only allowed for gift vouchers that has not been clicked use 2. Fully refundable: Contact our customer service for refundRefund only allowed for gift vouchers that has not been clicked use Terms & Conditions- Validity 180 days from date of issuance- Operating Hours of Jewel Changi Airport Level 1 Concierge Counter is from 10am to 9.30pm daily.- Children below the age of 12 must be accompanied by a paying adult.- Child refers to 3 to 12 years old- Senior refers to 60 years old and above.- No re-entry is allowed for all attractions except for Canopy Park.- Minimum Height of 110cm is required at Discovery slides and Manulife Sky Nets Walking.- Once the Tickets have been issued, they are non-exchangeable and non-refundable.- Tickets are only valid for the time period as printed on the Ticket.- Jewel Changi Airport reserves the right to amend or add to the Terms & Conditions at any time without prior notice.
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